1. User expected to enable Wi-Fi on their mobile.
2. User’s mobile must be nearby the dripset device.
3. User must switch on the dripset device and connected with same Wi-Fi that mobile has connected.
4. If the user found out the device and they can be able to click on the device name.
5. Whenever the device is detected and navigated to device pair screen then user can close the tab and navigate to the home screen (before connecting screen).
6. If the user does not find the device in particular time limit, then user will get the alert as “no device found”.
7. User may not navigate to previous screens while the user pairing device.
8. User must not close the app while connecting the device.
9. After device connected user expect to move on next screen.

1. User expected to enable Wi-Fi on their mobile.
2. User’s mobile must be nearby the dripset device.
3. User must switch on the dripset device and connected with same Wi-Fi that mobile has connected.
4. The user need to scan the QR- Code labeled on the dripset device.
5. The user found out the device and they can be able to click on the device name.
6. If the user does not find the device in particular time limit, then user will get the alert as “no device found”.
7. User may not navigate to previous screens while the user pairing device.
8. User must not close the app while connecting the device.
9. After device connected user expect to move on next screen.

1. Check your Wi-Fi connection: Ensure your device is connected to a stable network.
2. Toggle Wi-Fi off and on: Turn off Wi-Fi and then turn it back on to refresh the connection.
3. Restart the app: Fully close the app and reopen it to check if the issue resolves.
4. Restart your device: Sometimes restarting your phone or tablet helps restore connectivity.
5. Try another network: If possible, connect to a different Wi-Fi network to isolate the issue.
6. Check for app updates: Go to your app store to see if an update is available.
7. Clear app cache: (If applicable) Go to app settings and clear the cache/data.

1. If the infusion timer or the volume to be infused (VTBI) counts down to zero.
2. The device displays a “Infusion Success” message.
3. After that the motor will be locked and an alert tone sounds.

1. Yes, device supports remote adjustment of the drip rate.
2. You can choose a flow rate between 1 ml/min to 7 ml/min using the control interface in the app or web portal.
3. To adjust: Navigate to the “Active Devices or Device List” section.
4. Select your desired rate from the available options (1–7 ml/min).
5. Confirm your selection the device will update the drip rate automatically.

1. When all devices are listed, the user can view them in a card view.
2. If the user wants to view settings or take over a device, they click on it.
3. A popup will appear: ‘You have not been assigned to this device. If you want to edit, please take over. Otherwise, you can just view the infusion.’ with options [View] / [Take Over].
4. View: User can see the infusion settings without being able to edit them.
5. Take Over:
   • User gains access to edit and control infusion settings. A popup confirms: ‘This device has been assigned to you’ with a “Go to Infusion” button.
   • Users can then set the Flow Rate, Time Duration, and Drip Quantity.
   • An alert is sent notifying that the device has been taken over.

To Add a Nurse: Go to the ‘Management’ page, then the ‘Nurse’ page, and click the ‘Add Nurse’ option.

To Remove a Nurse:

1. In the ‘Nurse’ page, locate the delete option corresponding to the individual nurse account.
2. Click the delete option.
3. A pop-up ‘Are you sure you want to delete this user?’ will appear. Select ‘yes’ to confirm deletion.

1. In the Dashboard, navigate to view the ‘report’.
2. Enter the required device ID, and select a start and end date to submit.
3. You can see the activity log after submitting the details.
4. The report shows the Action, patient name, device ID, Assigned Nurse, and date and time of the activity.
5. You can download all the data from the report as a PDF or CSV file.

1. No, each hospital has its own individual portal login.
2. Access is restricted and requires initial approval managed by a super admin, who provides login credentials separately for each hospital.
3. This ensures data security, privacy, and accurate management of hospital-specific records and settings.

1. If running on a battery and the charge is low, the device stops the infusion and shuts down.
2. If running with a power cord connected and there is a power cut, the device automatically starts running on the battery.

Yes. While the complete infusion log is not saved on the device if it goes offline, the current state of the infusion is stored locally.

Our portal is supported on the latest versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari (macOS and iOS only)

1. If a user clicks on "forgot password," the system will redirect to the forgot password screen.
2. The user needs to enter the correct email ID to get an OTP to set a new password.
3. Once the OTP is received, they can create a new password and re-enter it to confirm.
4. If no OTP is received, the user can re-enter the correct email ID and submit again.
5. If the user has entered the correct email ID but does not receive the OTP within a structured time frame, they can click the “resend” button.
6. After entering the new password, the system will redirect to the home screen.
7. If the user clicks on login without an account, they can redirect to create one by clicking on ‘create an account’.

1. A user fills the "create account" form with mandatory details.
2. The account must be approved by a hospital admin.
3. Once the admin approves the verified account, the user can create a PIN.
4. The user lands on a "Set up a PIN/Biometric" screen. When choosing "Set up a PIN," the system asks the user to create and re-enter a numeric PIN to confirm.
5. The PIN must be a numeric value only.
6. Once created, the user will use this PIN to log in. If forgotten, they can use the "Forgot PIN" option.
7. If an account is not approved, the user will be redirected to fill out the "create account" form again.

DripSet safeguards sensitive patient information through careful system design and secure infrastructure.

• AWS Backed Infrastructure – All data is hosted on Amazon Web Services (AWS), a globally trusted platform with built in security controls, server hardening, and uptime guarantees.
• Cloudless Hospital Mode – DripSet supports cloudless architecture for hospitals that prefer local data handling, meaning patient data stays within the hospital network.
• Access Control – Only authorized nurses and admins can access or manage infusion data using unique logins.
• Audit Logs – Every action (parameter changes, session starts, or alerts) is time stamped and recorded for accountability.
• Compliance Ready Approach – DripSet is developed under ISO 13485 quality processes and designed to align with hospital IT policies and global best practices for patient data handling.